Philippines

• Plan Type: Data Only, No calls/SMS
• Type of Network: 4G / LTE / 5G (depending on local country network)
• Activation Policy: Automatic, activates when connected to a mobile network. Be sure to activate it within 60 days after purchase. The Calendar Day in Time Zone UTC +08:00 is applied on the validation date.
o Please make sure your phone has an active internet or WIFI connection before installing the eSIM plan. For download, please follow the instructions in your email.
o You can install the eSIM on your phone before you travel and turn on Data Roaming at your destination. The package plan starts once you turn on the Data Roaming.
o Recommended to download the eSIM on the day you travel.
o All eSIM can only be downloaded once to any phone. If you deleted the eSIM it cannot be downloaded again.
• Shipping: All eSIM QR code will be deliver via email / SIM cards will be delivered within Malaysia only within 2 working days via local courier.
• APN Setting: Auto except (Japan, Brunei, Iraq, Oman, Qatar (Limited Data), Bolivia, Benin, Rwanda). Please refer to the setting instructions on our website (IOS/Android).
• Delivery Time: eSIM – few minutes via email after purchase, / SIM card – via local courier within 3-5 working days.
• Customer support: 24/7
• eKYC (IDENTITY VERIFICATION): Not Required.
• Registration: Not required.
• Top Up: Not allowed.
• Hotspot enabled: Yes.

Important Notes:
Use this eSIM within 60 days of purchase. Please ensure your phone can support eSIM and once purchased, it is not refundable.